protecting customers from unauthorised ports

番号移行に関する注意点

to protect customers from unauthorised ports, an additional identity verification process will be used to verify the identity of the person making a porting request, prior to the mobile service number being ported; and

in the event a customer suspects that their mobile service number has been fraudulently ported they should immediately report the activity to:

the Australian Federal Police or the relevant State or Territory Police; and

government services that support customers whose mobile service number is the subject of an unauthorised port

Contact us immediately if you have received SMS verification code requesting your number to be ported and you did not request number port.

不正な番号移行を防ぐために、移行前には追加作業として厳しい本人確認が行われます。

万が一番号が不本意に移行された場合は、すぐに以下の政府担当への連絡をお願いします。

Australian Federal Police or the relevant State or Territory Police または、番号が不正利用された際の政府のサポートへ連絡をお願いします。

もし、番号移行の申請をしていないのに、番号移行に関するSMSを受け取った場合は、こちらまでお問い合わせください。

 

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