Authorized Representative

If you wish to appoint an Authorised Representative to deal with Travel and Travel on your behalf, please complete the form below.

• down load form from here

Please note

When you appoint an Authorised Representative you are giving the person you appoint the authority to deal with us on your behalf as your agent. This means that the Authorised Representative has the power to act and access information as if they were you. This includes making complaints, changing account details or terminating a contract. You can of course specify limitations of your Authorised Representative’s rights.

Please note that only account holders can appoint an Authorised Representative. If you wish to appoint more than one Authorised Representative, please complete one Authorised Representative Form for each person you wish to appoint. You can appoint up to three Authorised Representatives.

For security reasons we require you to submit the completed Authorised Representative Form to us as a signed original and witnessed by one of the following persons below:
• A Justice of the Peace;
• An Accountant who is a member of the Australian Institute of Chartered Accountants, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership;
• A Solicitor or Barrister;
• A Police Officer;
• An agent in charge of, or a permanent employee (with 2 or more years of continuous service) of an Australia Post outlet;
• An officer with, or authorised representative of, a holder of an Australian Financial Services Licence, having 2 or more continuous years of service with one or more licensees;
• A Dentist;
• A Pharmacist;
• A Medical Practitioner;
• A Chiropractor or a Physiotherapist.
Please contact us on 02 9286 3774 if this proves too difficult or inconvenient for you, and we will work with you to find an alternative way of appointing an Authorised Representative.

契約者様が何らかの理由で、弊社との連絡が取れない場合第3者の方を代行者として認定し契約者様の代わりに弊社との連絡を取ることが可能です。
例；

海外旅行中で契約者様と連絡が取れない
未成年者なのでご両親様が代わりに連絡を取る
機械に詳しくないので代わりに話を聞いてもらう
など理由は様々です。

契約者様の代わりとなり弊社と連絡を取る場合、契約者様の契約内容などを代行者の方と話し合う必要もできてきます
代行者の方と弊社とで連絡を取る必要が生じた場合、こちらの方法で弊社へご連絡ください。
お客様のご登録eメールアドレスから、代行者様の詳細をお知らせください。
1：代行者様のお名前
2：連絡先電話番号/eメールアドレス
3：お問い合わせ内容

上記の連絡が届きましたら弊社から代行者様へ連絡をさせていただきます。